> For the complete documentation index, see [llms.txt](https://wiki.delos.financial/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://wiki.delos.financial/additional-information/transaction-slas-and-statuses.md).

# Transaction SLAs and statuses

### Timeframes

\
**Application approval:** for corporations it’s 10 business days - this is the upper limit, however we try to fit within 5-7 business days; for Individuals it’s 2-3 business days. However, this depends on our and our partners' compliance, hence some cases may take longer.\
**Counterparty approval:** from several minutes up to several hours in case of additional compliance check\
**Exchanges Fiat <-> DLT** – from several minutes up to several hours\
**Exchanges Fiat <-> Fiat** – from an hour up to 24 hours.\
**DLT deposits and withdrawals** – from several minutes up to several hours\
**SWIFT** – 1-4 business days\
**Fedwire** – 1 business day\
**ACH** – 1 business day\
**SEPA** – 1-2 business days\
Note that in some exceptional cases it can take longer, but we will definitely inform you of the reasons and further procedures.

### Transaction statuses

\
**Pending** - transaction has been ordered but not yet processed, usually in happens automatically within a short time period\
**In progress** - transaction is being processed by the correspondent bank, if the timeframes mentioned above passed, please contact Yazan.\
**Success** - transaction is credited to the destination account.\
**Cancelled** - transaction will not be processed, funds returned. If you did not initiate cancelling, please contact Yazan.


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